Please take note of the following:
A new printer is required for this procedure; a used printer may have ink residue and may need to be cleared or flushed before use.
This procedure is fairly straightforward, please take a look at the following guidelines:
Cartridge:
Type: Sponge
Ink Volume:
| Setup | Regular | XL | ||||
| Black | Color | Black | Color | Black | Color | |
| 970 | 150 mL | 50 mL | 200 mL | |||
| 971 | 110 mL | 50 mL | 110 mL | |||
| 972A | 150 mL | 150 mL | 50 mL | 50 mL | ||
| 972X | 150 mL | 150 mL | ||||
| 980 | 150 mL | 200 mL | 80 mL | |||
Cartridge Color: Black, Cyan, Magenta, Yellow
Materials Required
NOTES PRIOR TO REFILLING: Once a cartridge has been depleted, a secondary set of cartridges is required to complete the refill process. When an error message informs you that the ink has run out, simply insert the second set of fully refilled cartridges into the printer. You may do this back and forth between the first and second set every time the ink is depleted. Alternatively, if you only have a single cartridge set and the ink has yet to be depleted, you can refill the cartridge, access the service menu – press the back button on your printer up to 5 times – and reset the printer.
1. Before beginning, ensure that the cartridge is refilled on top of a paper towel on a solid, easy-to-clean surface.
2. Match your cartridge to the following photo
3. Use the included eyelet hook to thread a hole into the transparent ball on any of the locations with a green check mark. Using a plier or a small rod/wire threaded through the eye, pull out the plastic ball.
4. Insert the recommended amount of ink into the cartridge according to the above mentioned ink volume.
5. Re-insert the plastic ball into place, and Allow the cartridge to rest for a few minutes on top of the paper towel. It is normal for the cartridge to drip slightly.
6. Load the cartridge back into the printer. It is normal if the ink levels do not reset to full, as the printer will still allow you to print
7. Once the cartridge is depleted, repeat steps 1-6 with the first set of cartridges, and so on.
8. If you are having trouble with the refill kit please refer to our comprehensive troubleshooting guide or contact us by SUBMITTING A TICKET (Click Here).
Cartridge:
Type: Sponge
Ink Volume: 5ml
Cartridge Color: Black
Materials Required
1. Before beginning, ensure that the cartridge is refilled on top of a non-absorbent, easy to clean material (like a sink).
2. Partially remove the identification label from the top of the cartridge until all the holes are revealed as in the provided reference picture below (Note: Peel the label starting from the top left or top right)
3. Fill the syringe with the proper amount of ink (5 ml). For a standard 3cc syringe, you may need to fill it up to 2 times. (Note: 1ml = 1cc)
4. Insert the needle no more than an inch into any hole (all holes lead into a single, central ink chamber) as shown in the picture reference. Avoid wiggling or shaking the needle during this process to reduce potential damage to the cartridge. Once inside, slowly inject the ink as to make sure that it does not overflow due to residual ink on the cartridge sponge. If the ink begins to spill out from the top of the cartridge pull the syringe back ½ ml and stop.
5. It is normal for the printhead to drip excess ink for a short time. During this period do not allow the printhead to have direct contact with an absorbent material such as a paper towel as this will cause the cartridge to continue leaking. Wait until the dripping has ceased before dabbing off excess ink from the printhead with a soft cloth or a towel.
6. Use the provided Printhead Cleaning Wipes to clean the bottom of the cartridge. If you run out of the provided wipes, you may use a damp cotton cloth with water or rubbing alcohol to achieve a similar result.
7. Seal the top of the cartridge using the original identification label.
8. Insert the cartridge back into the printer. It is normal for the printer to display a low ink notification after the refill process. This does not affect the cartridge’s ability to print but if you would like to reset the counter, please refer to step 9 and 10.
9. Cover the gold contact as shown in red in the reference picture for step 1 with tape. After re-inserting the cartridge into the printer, it will begin by performing a print alignment. Once this step is complete, proceed to the next step.
10. Once the alignment is complete remove the cartridge from the printer. Cover the gold contact as shown in red in the reference picture for step 2 with tape. Do not remove the tape from the previous step. The printer will begin performing another print alignment. Allow this step to complete and proceed by removing the cartridge from the printer. This time, remove both pieces of tape and place the cartridge back into the printer. The counter should reset back to full.
11. Print 5 pages to settle the cartridge and test for printing irregularities. Alternatively, you may print a color picture or a black text document to test the color or black cartridge, respectively. It is also recommended to run the Alignment Tool or Cleaning Tool from the printer. Most printers with an LCD display will have this option available in the settings menu. Printers without a display will generally have this setting under Printer Preferences/Settings from the PC/Mac.
12. If you are having trouble with the refill kit please refer to our comprehensive troubleshooting guide or contact us by SUBMITTING A TICKET (Click Here).
Cartridge #:
Type: Sponge
Ink Volume:
Cartridge Color: Tri-Color
Materials Required:
1.This cartridge requires minor drilling with the provided drill bit in order to expose the sponge inside the cartridge located beneath the plastic top. Refer to the image below or the *Drill Spot* section above for the drill location. NOTE: The drill bit included with this kit is SHARP and should be used with CAUTION. (Hold bit on its blunt side and apply slight pressure while twisting it in BOTH a clockwise and counterclockwise motion (back and forward). It may take a few minutes to break through the plastic). For safety reasons DO NOT apply heavy pressure to the drill bit while twisting. It does not require much pressure to drill through the soft plastic of the cartridge. Once the drill bit creates a small hole on the top of the cartridge, REMOVE the bit and do not drill further into the cartridge. Drilling the sponge will permently damage the cartridge. (Store drill bit and kit in a SAFE location and out of the REACH OF CHILDREN when the refill process is completed)
*This drill bit does not include a handle or grip since it is an actual high speed drill bit and not the brittle drill tools sold by other companies. These are designed to drill through much harder material than the cartridge’s plastic top*
2. Fill the syringe with the proper amount of ink. (See Ink Volume section above for the proper fill amount.) You may need to fill the syringe multiple times depending on the amount of ink required. (Standard syringe sizes come in 3cc or 5cc) -> 3cc = 3ml / 5cc = 5ml
3. Insert the needle into the hole as shown in the picture reference (Right) and SLOWLY inject the ink into the cartridge. (Note: It is important to INSERT the needle no more than 1 INCH into the cartridge -> Inserting the needle completely into the cartridge or wiggling it during the refill process will permanently damage the cartridge). Some cartridges may not be able to accept the stated fill amount as the sponge may still contain some ink residue. If the ink begins to spill out from the top of the cartridge pull the syringe back 1/2 ml and STOP.
4. Fill the syringe with clean water and drain to prepare for the next color.
5. Repeat steps 2-4 for the remaining colors.
6. It is normal for the printhead to drip excess ink (couple of ml) for a short period of time. During this time do not allow the printhead to have direct contact with an absorbant material (paper towel, etc) as this will cause the cartridge to continue leaking. (You may put the cartridge with the printhead facing down in a dry sink for 3-5 minutes). Use a soft cloth to dap off the excess ink from the printhead (bottom of the cartridge) once the dripping has cease.
7. Use the provided Print Head Cleaning Wipes to clean the bottom of the printhead. (This step is not necessary but recommended to remove dried on ink from the printhead). If you run out of the provided wipes, you may use a damp cotton cloth with water or rubbing alcohol to achieve the same result.
8. Insert the cartridge back into the printer. It is NORMAL for the printer to display a low ink notification after the refill process. You can hold the STOP/RESET button the printer for 5+ seconds to disable the ink level indicator for this cartridge.This does not affect the cartridge’s ability to print. For more information regarding this and steps to disable this notification see our Troubleshooter for a step by step tutorial.
9. Print 5 test pages to settle the cartridge and test for printing irregularities. (Test pages are available under the download section of our support database). You may also print a picture (color cartridge) or word document (black cartridge) to achieve similar results. It is also recommended to run the Alignment Tool or Cleaning Tool from the printer – (Most printers with a Digital LCD will have this option available directly on the printer. Printers without a display will generally have this setting under Printer Preferences/Settings from the PC/Mac.)
10. If you are having trouble with the refill kit please refer to our comprehensive troubleshooting guide or contact us by SUBMITTING A TICKET (Click Here).
Cartridge:
Type: Sponge
Ink Volume:
Cartridge Color: Tri-Color (Cyan, Magenta, Yellow)
Materials Required:
1. Before beginning, ensure that the cartridge is refilled on top of a flat surface that is easy to clean and won’t stain. Place one or several folded sheets of paper towels beneath the cartridge.
2. Partially remove the identification label from the top of the cartridge until all the holes are revealed as below. You will note that the regular and the XL cartridge look identical. Although they are filled to a different volume at the factory, either cartridge should be able to hold around 5 mL of ink per color. Also note that the following white dots are the location of the air holes – do not cover them.
3. Position the included drill tool over the provided air holes (as referenced above) as they each lead to three, different ink chambers. Slowly turn the included drill bit tool in a forward and reverse motion until you are able to access the ink reservoir beneath with the provided needle.
4. Fill the syringe until full (around 5 mL) though the fill capacity of the cartridge may be lower depending on any remaining ink inside.
5. Insert the needle into the hole as shown in the picture reference and slowly inject the ink into the cartridge. (Note: It is important to insert the needle no more than 1 INCH into the cartridge; inserting the needle completely into the cartridge or wiggling it during the refill process may permanently damage the filter and the cartridge). If the ink begins to spill out from the top of the cartridge pull the syringe back 1/2 ml and STOP.
6. Repeat steps 3-5 for the remaining colors.
7. It is normal for the printhead to drip excess ink for a short time. During this period do not allow the printhead to have direct contact with an absorbent material such as a paper towel as this may cause the cartridge to continue leaking. Simply leave the cartridge in a dry sink and wait until the dripping has ceased before using the provided alcohol cleaning wipe (or a damp towel with water/rubbing alcohol) to clean the bottom of the cartridge. Additionally, dab off any excess ink from the printhead with a lint-free towel or a soft cloth
8. Seal the top of the cartridge using the original identification label. Do not cover or block the air hole with tape.
9. Insert the cartridge back into the printer. It is normal for the printer to display a low ink notification after the refill process, as this sensor is based on the number of pages printed and not the actual ink capacity of the cartridge. You can hold the STOP/RESET button the printer for 5+ seconds to disable the ink level indicator for this cartridge. Either way, this does not affect the cartridge’s ability to print.
10. Perform a nozzle check pattern print test to settle the cartridge and check for any printing irregularities. Alternatively, you may print a color picture or a black text document to test the color or black cartridge, respectively. It is also recommended to run the Alignment Tool or Cleaning Tool from the printer. Most printers with an LCD display will have this option available in the settings menu. Printers without a display will generally have this setting under Printer Preferences/Settings from the PC/Mac.
11. If you are having trouble with the refill kit please refer to our comprehensive troubleshooting guide or contact us by SUBMITTING A TICKET (Click Here).
Cartridge:
Type: Sponge
Ink Volume:
Cartridge Color: Black
Materials Required
1. Before beginning, ensure that the cartridge is refilled on top of a non-absorbent, easy to clean material (like a sink).
2. Partially remove the identification label from the top of the cartridge until all the holes are revealed as in the provided reference picture below (Note: Peel the label starting from the top left or top right)
3. Position the included drill tool over the appropriate injection inlet below the cartridge sticker (refer to picture). Slowly turn the drill bit tool in a forward and reverse motion until the resulting hole is sufficiently large for the needle.
4. Fill the syringe with the proper amount of ink (15ml for the PG-30). For a standard 3cc syringe, you may need to fill it up to 5 times. (Note: 1ml = 1cc)
5. Insert the needle no more than an inch into the hole as shown in the picture reference. Avoid wiggling or shaking the needle during this process to reduce potential damage to the cartridge. Once inside, slowly inject the ink as to make sure that it does not overflow due to residual ink on the cartridge sponge. If the ink begins to spill out from the top of the cartridge pull the syringe back ½ ml and stop.
6. It is normal for the printhead to drip excess ink for a short time. During this period do not allow the printhead to have direct contact with an absorbent material such as a paper towel as this will cause the cartridge to continue leaking. Wait until the dripping has ceased before dabbing off excess ink from the printhead with a soft cloth or a towel.
7. Use the provided Printhead Cleaning Wipes to clean the bottom of the cartridge. If you run out of the provided wipes, you may use a damp cotton cloth with water or rubbing alcohol to achieve a similar result.
8. Seal the top of the cartridge using the original identification label.
9. Insert the cartridge back into the printer. It is normal for the printer to display a low ink notification after the refill process. This does not affect the cartridge’s ability to print. For more information regarding this and steps to disable this notification see our Troubleshooter for a step-by-step tutorial.
10. Print 5 to settle the cartridge and test for printing irregularities. Alternatively, you may print a color picture or a black text document to test the color or black cartridge, respectively. It is also recommended to run the Alignment Tool or Cleaning Tool from the printer. Most printers with an LCD display will have this option available in the settings menu. Printers without a display will generally have this setting under Printer Preferences/Settings from the PC/Mac.
11. If you are having trouble with the refill kit please refer to our comprehensive troubleshooting guide or contact us by SUBMITTING A TICKET (Click Here).
Cartridge:
Type: Sponge
Ink Volume:
Cartridge Color: Black
Materials Required
1. Before beginning, ensure that the cartridge is refilled on top of a non-absorbent, easy to clean material (like a sink).
2. Partially remove the identification label from the top of the cartridge until all the holes are revealed as in the provided reference picture below. Do not discard.
3. Position the included drill tool over any of the 16 inlets (they all lead to a central, single ink chamber) or over the air hole on the XL cartridge. For reference, we drilled the third hole from the top as it is closest to the printhead. Slowly turn the included drill bit tool in a forward and reverse motion until the resulting hole is sufficiently large for the needle.
4. Fill the syringe with the proper amount of ink (see above reference chart). For a standard 5cc syringe, you may need to fill it up to 4 times. (Note: 1ml = 1cc)
5. Insert the needle no more than an inch into the hole as shown in the picture reference. Avoid wiggling or shaking the needle during this process to reduce potential damage to the cartridge. Once inside, slowly inject the ink as to make sure that it does not overflow due to residual ink on the cartridge sponge. If the ink begins to spill out from the top of the cartridge pull the syringe back ½ ml and stop.
6. It is normal for the printhead to drip excess ink for a short time. During this period do not allow the printhead to have direct contact with an absorbent material such as a paper towel as this will cause the cartridge to continue leaking. Wait until the dripping has ceased before dabbing off excess ink from the printhead with a soft cloth or a towel.
7. Use the provided Printhead Cleaning Wipes to clean the bottom of the cartridge. If you run out of the provided wipes, you may use a damp cotton cloth with water or rubbing alcohol to achieve a similar result.
8. Seal the top of the cartridge using the original identification label. Do not cover the air hole with tape.
9. Insert the cartridge back into the printer. It is normal for the printer to display a low ink notification after the refill process, as this sensor is based on the number of pages printed and not the actual ink capacity of the cartridge.
10. Perform a nozzle check pattern to settle the cartridge and test for printing irregularities. Alternatively, you may print a color picture or a black text document to test the color or black cartridge, respectively. It is also recommended to run the Alignment Tool or Cleaning Tool from the printer. Most printers with an LCD display will have this option available in the settings menu. Printers without a display will generally have this setting under Printer Preferences/Settings from the PC/Mac.
11. If you are having trouble with the refill kit please refer to our comprehensive troubleshooting guide or contact us by SUBMITTING A TICKET (Click Here).
Cartridge: HP 61 or 61XL
Type: Sponge
Ink Volume: 5ml per color
Cartridge Color: Tri-Color
Materials Required
Cartridge:
Type: Sponge
Ink Volume:
Cartridge Color: Tri-Color
Materials Required
1. Before beginning, ensure that the cartridge is refilled on top of a non-absorbent, easy to clean material (like a sink).
2. Partially remove the identification label from the top of the cartridge until all the holes are revealed as in the provided reference picture below (Note: Peel the label starting from the top left or top right)
3. Fill the syringe with the proper amount of ink (2 ml).
4. Insert the needle no more than an inch into the hole as shown in the reference picture. Avoid wiggling or shaking the needle during this process to reduce potential damage to the cartridge. Once inside, slowly inject the ink as to make sure that it does not overflow due to residual ink on the cartridge sponge. If the ink begins to spill out from the top of the cartridge pull the syringe back ½ ml and stop.
5. Fill the syringe with clean water, wash, and drain to prepare for the next color
6. Repeat steps 3-5 for the remaining colors (Refer to the images on the right to determine the proper fill location for each color)
7. It is normal for the printhead to drip excess ink for a short time. During this period do not allow the printhead to have direct contact with an absorbent material such as a paper towel as this will cause the cartridge to continue leaking. Wait until the dripping has ceased before dabbing off excess ink from the printhead with a soft cloth or a towel.
8. Use the provided Printhead Cleaning Wipes to clean the bottom of the cartridge. If you run out of the provided wipes, you may use a damp cotton cloth with water or rubbing alcohol to achieve a similar result.
9. Seal the top of the cartridge using the original identification label.
10. Insert the cartridge back into the printer. It is normal for the printer to display a low ink notification after the refill process. This does not affect the cartridge’s ability to print. For more information regarding this and steps to disable this notification see our FAQ for a step-by-step tutorial.
11. Print 5 pages to settle the cartridge and test for printing irregularities. Alternatively, you may print a color picture or a black text document to test the color or black cartridge, respectively. It is also recommended to run the Alignment Tool or Cleaning Tool from the printer. Most printers with an LCD display will have this option available in the settings menu. Printers without a display will generally have this setting under Printer Preferences/Settings from the PC/Mac.
12. If you are having trouble with the refill kit please refer to our comprehensive troubleshooting guide or contact us by SUBMITTING A TICKET (Click Here).